Shopping Cart | Contact Us| Facebook  
Pool Safety, Child Safety, Water & Pool Alarm: Safety Turtle
Pool Safety Products Water Safety Pool Alarm Testimonials Water Safety News (Media) Buy a Pool Alarm  
 
Pool Safety Alarm Brochures
Pool Safety Alarm User Guides
Pool Safety Alarm Feedback & Support Request
Pool Safety Alarm Resellers

 

 

Warranty & Service

Terrapin Communications Inc. warrants to the original purchaser that if any manufacturing defect becomes apparent in this product, it will be replaced free of charge as follows:

  • Base Station - 12 months from original date of purchase
  • Gate Alarm Sensor - 12 months from original date of purchase
  • Turtle sensor - 6 months from original date of purchase
  • Turtle Power - 12 months from original date of purchase
  • Other Accessories - 12 months from original date of purchase

Damage or the effects of misuse are not covered by this warranty.

Mail prepaid (with proof of purchase and explanation of problem) to:

Terrapin Communications Inc.
4017 Carling Avenue
Suite 201
Ottawa, Ontario
K2K  2A3
Canada

If shipping from outside Canada declare "Canadian Goods being Returned".

or contact us at:

Telephone: 1-800-368-8121
E-mail: service@terrapin.ca
Web site: www.safetyturtle.com


The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to comply therewith.


Important Warning:

Do Not Buy Used.
There is no way for you to determine the remaining battery level and hence the remaining life of a previously used Turtle. Purchase only from a reputable source.